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Frequently Asked Questions
WHAT PAYMENT METHODS DO YOU TAKE?
We accept Mobile Money (MTN, Vodafone, and AirtelTigo) and Card Payments (Visa and Mastercard). You can choose your preferred payment option during checkout for a smooth and secure transaction.
HOW LONG DOES IT TAKE TO RECIEVE A PURCHASED ITEM
Shipping within Accra is done via Yango Delivery – Next Day Shipping
Shipping to locations outside Accra will take between 3-7 business days
International Shipping are done via Ghana Post and may take up to 14 business days. Updates will be given on the package once a label is generated.
DO YOU SHIP INTERNATIONALLY?
We offer international shipping to most countries worldwide. Shipping rates and delivery times may vary depending on your location.
IF AN ITEM IS SOLD OUT, WHEN WILL IT BE AVAILABLE AGAIN?
Restock updates will be posted on our website as soon as they become available. In the meantime, backorders are allowed on select items. Just place your order as usual, and we’ll ship it to you as soon as it’s back in stock.
CAN I RETURN ITEMS I HAVE PURCHASED?
All sales are final. We do not offer refunds, returns, or exchanges on any items once your purchase is completed. This policy applies to all products, including sale and promotional items.